Terms & Conditions

1. INTRODUCTION  

This website is owned and operated by Next Care INC (hereinafter referred to as “Next Care INC”, “Company”, “we”, “us”, or “our”).

By accessing, browsing, or using this website and/or purchasing from us, you agree to be bound by the terms and conditions set forth below (“Terms”). If you do not agree, please discontinue use of the website immediately.

We reserve the right to modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of such changes.

2. ELIGIBILITY  

1. You must be at least 18 years of age to use this website or make purchases.

2. Persons who are “incompetent to contract” under the Indian Contract Act, 1872 are not eligible.

3. If you are a minor, use of the website must be under supervision of a parent or legal guardian.

3. ACCOUNT REGISTRATION  

1. Users may browse as a guest or create an account.

2. You are responsible for maintaining confidentiality of your login credentials.

3. You agree to provide accurate and complete information.

4. We reserve the right to suspend or terminate accounts providing false or misleading information.

4. PRODUCTS & SERVICES  

1. All products listed are subject to availability.

2. Product descriptions, pricing, and images are for representation purposes and may vary slightly.

3.We reserve the right to modify or discontinue products at any time without notice.

Products are intended for personal use only. Resale without written authorization is strictly prohibited.

5. PRICING & PAYMENTS  

1. All prices are listed in INR unless otherwise specified.

2. Applicable taxes and shipping charges will be added at checkout.

3. We reserve the right to cancel orders due to pricing errors or payment authorisation failures.

4. In case of non-payment, we may suspend or cancel the order.

6. RETURNS & REFUNDS  

Due to hygiene and personal care nature of our products:

1. Products are non-returnable unless received damaged, defective, or incorrect.

2. Complaints must be reported within 24–48 hours of delivery with supporting images.

3. Refunds, if approved, will be processed to the original payment method.

7. USE OF WEBSITE  

You agree not to:

1. Upload unlawful, harmful, defamatory, obscene, or misleading content.

2. Violate intellectual property rights of Next Care INC.

3. Attempt to hack, disrupt, or interfere with website operations.

4. Misuse brand name, logo, or trademarks.

All content, including logos, images, text, and design elements, are the intellectual property of Next Care INC and are protected under applicable laws.

8. ELECTRONIC COMMUNICATION  

By using our website, you consent to receive communication via email, SMS, or phone calls related to:

1. Order confirmations

2. Delivery updates

3. Customer service responses

4. Promotional campaigns

You may unsubscribe from marketing communication where applicable.

9. DISCLAIMER OF WARRANTIES  

1. We do not guarantee uninterrupted or error-free operation of the website.

2. We are not liable for technical issues, hacking, viruses, or third-party interference.

3. While we strive to ensure data protection, we do not guarantee absolute security of information transmitted online.

10. LIMITATION OF LIABILITY  

Next Care INC shall not be liable for:

1. Indirect, incidental, special, or consequential damages

2. Loss of profits, data, or goodwill

3. Allergic reactions or product misuse

4. Financial losses due to third-party cyber incidents beyond our reasonable control

11. INDEMNIFICATION  

You agree to indemnify and hold harmless Next Care INC, its directors, employees, and affiliates against any claims, losses, damages, or legal expenses arising from:

1. Breach of these Terms

2. Violation of law

3. Misuse of the website

12. GOVERNING LAW & JURISDICTION  

These Terms shall be governed by the laws of India.

Any disputes arising out of or in connection with these terms shall be subject to exclusive jurisdiction of courts located in Chandigarh.

13. GRIEVANCE OFFICER  

In accordance with applicable IT Rules, users may contact:

Grievance Officer: Mr. Sanjay Uniyal
Email: fs@nextcareindia.com
Phone: +91 62807 46929

Complaints will be acknowledged within 36 hours and resolved within 30 days.

14. HEALTH & PRODUCT DISCLAIMER   

Our products are intended for external use only unless stated otherwise.

Customers are advised to:

1. Check ingredient lists carefully.

2. Conduct patch tests where necessary.

3. Consult medical professionals if prone to allergies.

Next Care INC shall not be responsible for allergic reactions, misuse, or failure to follow usage instructions.

15. ENTIRE AGREEMENT  

These Terms constitute the entire agreement between you and Next Care INC and supersede all prior communications.

If any provision is deemed invalid, remaining provisions shall remain enforceable.