Shipping and Returns
Next Care assures you for the fastest, safest, and most reliable method possible for sending your products. We have tied up with reputed courier companies FedEx and Delhivery to ensure safe and timely delivery of your products.
How much are the shipping charges?
We provide free shipping on all items if your total order amount is Rs.295 or more (exclusive of all). Otherwise Rs.50 is charged as delivery charges.
Cash-on-Delivery within India (Limited Cities Only):
We offer Cash-On-Delivery (COD) facility within India. There is a nominal handling charge of Rs.25 per product.
We intend to dispatch your order within 2 working days; estimated delivery time depends on the following factors:
· Product's availability with us.
· The destination to which you want the order shipped to.
· Courier Partners
Delivery Schedule can be between 3-7 Working Days
To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:
1. Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.
2. Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
3. Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.
In case of Cash on Delivery orders, please make sure someone is available at the shipping address to pay cash by tendering exact change.
Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer service immediately at +919915878696 (Monday-Friday, 9.30am-6:00pm) or mail us at email@example.com, mentioning your order number.
Note: With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
How can I track my order details?
All items of Next Care are delivered through reputed courier partners - who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners.
What if my order does not arrive on time?
If for some reason you don’t receive the delivery in time or cannot locate it with the tracking information provided, kindly contact us at firstname.lastname@example.org
We accept payment through Net Banking, all major Credit Cards, Debit Cards and Cash-on-Delivery. Cash-on-Delivery (COD) is available only in select cities. With COD you shall be required to pay cash on delivery of the goods you ordered.
Note: The above time lines for shipping and delivery are subject to change without notification